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HEALTHCARE IT SOLUTIONS

Telehealth & Engagement

Telehealth & Engagement

Telehealth & Engagement

 Secure video visits, scheduling, intake, patient portals, and remote monitoring—embedded into EHR workflows with FHIR-based sync for encounters, messaging, and documents. 

Training & Adoption

Telehealth & Engagement

Telehealth & Engagement

 Role-based training for clinical and admin teams, super-user programs, and go-live support with ongoing refreshers to boost adoption. 

Managed Support

Telehealth & Engagement

Managed Support

 24/7 monitoring, proactive maintenance, version upgrades, and performance tuning to keep interfaces and EHR systems reliable. 

Technology should never be a barrier to care—it should be the bridge that connects patients, providers, and data seamlessly.

 

  • Standards & Formats: HL7 v2/v3, FHIR R4/R5, CDA/CCD, DICOM, X12 (as needed), JSON, XML, CSV.
     
  • Languages & Storage: Java, JavaScript (engine scripting), SQL, (optionally) Python; relational DBs for ETL/logs.
     
  • Engines & Messaging: Mirth/NextGen Connect, Rhapsody, Cloverleaf, InterSystems; Kafka/RabbitMQ.
     
  • Security: TLS 1.2+, OAuth2/OIDC, mTLS, HMAC signing, audit trails, SIEM integrations.
     

 

  • Interface catalog & data flow diagrams
     
  • Mapping specifications (HL7 segments, FHIR resources, code systems)
     
  • Engine/channel configurations & runbooks
     
  • Test plans, validation results, and go-live playbooks
     
  • Security & compliance evidence (policies, audit/logging approach)
     
  • Training materials, SOPs, and handover documentation

 

  • Healthcare-Native Expertise: Deep delivery experience across acute, ambulatory, and research settings.
     
  • Standards-First, Vendor-Agnostic: HL7/FHIR/DICOM done right—on any EHR, any engine.
     
  • Operational Reliability: 24/7 interface monitoring, measurable SLAs, and proactive maintenance.
     
  • Regulatory Peace of Mind: HIPAA/PHIPA-aligned designs with comprehensive audit and governance.
     
  • Outcome-Driven: Reduced duplicate records, faster results routing, fewer interface errors, happier clinicians.
     

 

  • Interface uptime & message latency
     
  • Error rates, auto-retries, and manual interventions
     
  • Duplicate MRN rate (EMPI), patient match accuracy
     
  • Go-live defect burn-down and time-to-stability
     
  • Clinician workflow time-savings post-optimization

Ready to modernize your healthcare IT? Talk to our interoperability and EHR experts

Ready to modernize your healthcare IT? Talk to our interoperability and EHR experts

Ready to modernize your healthcare IT? Talk to our interoperability and EHR experts

Ready to modernize your healthcare IT? Talk to our interoperability and EHR experts

Ready to modernize your healthcare IT? Talk to our interoperability and EHR experts

Ready to modernize your healthcare IT? Talk to our interoperability and EHR experts

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